BEAUTIFUL DISASTER

NOW OFFERING FREE USA RETURNS & EXCHANGES

If the item you're hoping to exchange is outside the exchange window, or, the exchange style/size is unavailable in the portal,

Please email: info@bdrocks.com

Our in house Customer Service Team will respond to you within 24-48 business hours.

*Please note from Oct-January this may take up to 72 business hours, please only email once so we can get back to you as quickly as possible!

INTERNATIONAL RETURNS

  •  International returns require you to purchase the return shipping label.
  • Beautiful Disaster cannot accommodate international exchanges at this time. We recommend that you initiate your return and re-purchase the items you wish to have to insure that you get what you want, our inventory moves very quickly!

BEFORE SENDING ANYTHING BACK TO US, PLEASE MAKE SURE ALL OF THE FOLLOWING PREREQUISITES HAVE BEEN MET:

 

• Email info@bdrocks.com and include your order # and tracking # to make us aware of your return so we can watch for it.

  • • Product(s) must be free of Cigarette Smoke + Pet Hair
  • • Product(s) must be unused, unwashed, and without damage
  • • Product(s) must be returned complete with all parts and accessories.
  • • Product(s) can be sent back in the packaging it arrived in, or you can purchase return packaging at your own cost.
  • • Product(s) must be returned within Thirty (30) business days of your order being fulfilled.
  • • If you're returning multiple items from the same order #, please return ALL items in one shipment.
  • • MAIL TO: Beautiful Disaster Returns, 1801 Holser Walk, Suite 115, Oxnard CA 93036, USA

If all of these conditions are satisfied, Beautiful Disaster will refund the value of the returned product(s), less any original shipping costs. Beautiful Disaster will not issue any refunds for returns that do not satisfy all the conditions indicated above; provided, however, that you will have the option to request (within thirty (30) days of being notified that you are not entitled to a refund) that your merchandise be shipped back to you, at your own cost, in the condition in which it was received. Your written request must also indicate your agreement to pay for return shipping and your method of payment for such shipping. If you do not request the return of your merchandise within this thirty-day period, you authorize the provider, and any of its affiliates or agents, to dispose of such merchandise.